Privacy Policy

Last updated: February 2026

1. Information We Collect

When you create an account or purchase a plan, we collect the following information:

  • Name and email address
  • Billing and payment information (processed securely by our payment provider)
  • IP address and browser information for security purposes
  • Usage data related to your proxy subscriptions

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our proxy services
  • Process transactions and send related information (receipts, invoices)
  • Send service-related communications such as updates and support messages
  • Detect, prevent, and address fraud or abuse
  • Comply with legal obligations

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform (e.g. payment processors, hosting providers) under strict confidentiality agreements. We may also disclose information when required by law.

4. Cookies

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of the service.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certain data may be retained as required by law or for legitimate business purposes.

6. Security

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the service after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@viralproxy.com.